Roku strives to provide an enjoyable streaming entertainment experience for our users, including users with disabilities. Roku products include features that enhance the accessibility of streaming entertainment available on the Roku platform.

Roku’s screen reader provides an accessible entertainment experience for people with visual impairments or blindness. The Screen reader is a text-to-speech feature that assists customers with navigation of the Roku user interface and onscreen menus. When activated, the screen reader will read out text, menus, and other onscreen items.

The screen reader can be turned on or off by pressing the Options button on the Roku remote four times quickly. The Options button is located just below the directional pad and at the right-hand side of the Roku remote.

Customers can also turn the screen reader on or off within the Accessibility category of the Settings menu. Other options include adjusting the speech rate, speech volume or disabling the screen reader remote shortcut.

The screen reader is available on all Roku TV™ models and Roku players currently being sold in the US and Canada. To enable the screen reader your Roku device must be updated to Roku OS 7.5 or later.

For more information, see the screen reader documentation.

Closed captioning helps people who are d/Deaf or hard-of-hearing by displaying text on the television screen to provide transcription of the audio within a movie or TV show. Please note that the movie or TV show must support closed captioning in order for the text to display on the screen.

Closed captions can be turned on or off within the Accessibility category of the Settings menu.

For more information, see the closed captioning documentation.

With the free Roku mobile app for iOS® or Android™, you can use your voice to search for content. Tap the Voice button, speak out loud what you’re looking for, and receive comprehensive results across top channels. You can search for entertainment by title, actor, or director.

Voice search is also available on select Roku player remote controls. To use voice search and voice control your Roku streaming device must be running Roku OS 9.4 or higher.

For more information, see the voice search documentation and the Roku mobile app documentation.

Roku takes reasonable steps to make our website's content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please contact us using the contact information provided below and provide a description of the specific feature of the website you feel is not fully accessible or a suggestion for improvement. For Canadian users, you may also provide your feedback by visiting our Accessibility Feedback Process page, linked below. We appreciate your feedback and will consider it as we evaluate ways to accommodate our customers and our overall accessibility policies.

For Canadian users, Roku’s Accessibility Feedback Process can be found here.

For questions about the accessibility of Roku TVs, Roku streaming players, the Roku mobile app, the Roku website, or any other Roku products, please contact accessibility@roku.com.

For information on setting up your Roku streaming player, see the setup documentation.

For legal correspondence, please contact:

This Accessibility Plan describes the steps Roku, Inc. (“Roku”) is taking to identify, remove, and prevent barriers to accessibility in respect of the following areas:

• Employment
• The built environment
• Information and communication technologies (ICT)
• Communication, other than ICT
• The procurement of goods, services, and facilities
• The design and delivery of programs and services
• Transportation

To request this Accessibility Plan in an alternate format, to request the description of Roku feedback process in an alternate format, or to provide feedback to Roku, you can contact us at:

• Mail: 1155 Coleman Avenue, San Jose, CA 95110
• Telephone: 408-556-9391
• Email: accessibility@roku.com

Roku is committed to providing reasonable accommodations or adjustments to employees and applicants in accordance with applicable laws. Employees may request an accommodation if they are unable to perform the essential functions of their role due to a known physical or mental disability, medical condition, or other protected status. In accordance with applicable law, Roku will work in good faith to provide reasonable accommodations for qualified individuals. Employees and applicants in Canada seeking additional information about accessibility may contact Roku’s Employee Relations team at EmployeeRelations@roku.com.

Roku's office and public spaces are constructed with inclusivity in mind. All facilities comply with applicable local regulations, and site conditions are reviewed and approved by reputable architectural firms. Interior office layouts feature accessible and functional common areas, wide aisles, automatic doors where applicable, and all-gender restrooms.

Roku’s digital technologies and services are designed in alignment with recognized technical standards and industry best practices, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Accessibility features include screen reader support, text-to-speech functionality, adjustable screen brightness, closed captions, audio descriptions, and voice control and speech recognition.

Roku continuously works to improve the accessibility of its products and services by prioritizing effective communication for all users. Non-ICT communications are designed in accordance with applicable technical standards and industry best practices, and, where relevant, comply with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These efforts are supported by features such as screen reader, text-to-speech functionality, and voice control and speech recognition.

Roku considers requests for accommodations where individuals are unable to participate in its procurement processes due to a disability or other protected condition.

Roku services are designed to be accessible to people with disabilities. To support accessibility across its platforms, Roku adheres to recognized technical standards and industry best practices, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Accessibility features include screen reader support, text-to-speech functionality, adjustable screen brightness, closed captions, audio descriptions, and voice control and speech recognition.

Roku’s common areas are designed in compliance with applicable local accessibility laws and site conditions are reviewed and approved by reputable architectural firms to ensure they meet required standards and site-specific conditions.

Roku conducts regular testing to identify and address potential barriers. We actively consult with individuals with disabilities to ensure their experiences are considered. This feedback helps Roku evaluate the accessibility of our products and services and helps us to implement improvements to enhance accessibility for all. Roku has also established a feedback process in accordance with the Accessible Canada Act to enable individuals to provide feedback on any barriers to accessibility across Roku’s services in Canada.