Questions

• What is a Roku streaming player? How does it work?
  Roku is a small device that streams films, TV programmes, music, and other entertainment to your TV via the Internet. Since Roku streams (rather than downloads) video, you get instant access to a huge library of entertainment without having to store any video files on your computer or hard drive.
  
  Once you set up Roku, you do not need a PC to use it. Roku connects directly to your TV and your high-speed Internet service home using your wireless home network. It then lets you access the streaming entertainment channels that you sign up for (like Netflix) right from your TV, using a handy remote.
  
  
• What can I watch on Roku ? Are there monthly fees?
  Roku brings a good selection of internet streaming entertainment to your TV including films, news, sports and games. All of the channels are available for you to browse and select in the Roku Channel Store, which you can access from your TV screen.
  
  Many channels on Roku are completely free. Crackle, for example, is a movie channel that features hundreds of free Hollywood movies on demand. You’ll find hundreds of others, covering virtually every category and genre.
  
  A few popular channels, like Netflix, require that you have a monthly subscription with those services. For example, a Netflix streaming subscription that provides access to a film library would require a monthly fee. Roku simply gives you access to that subscription on TV. We do not charge any additional fees to watch subscription-based channels like Netflix.
  
  A new feature unique to the Roku 2 product family is the ability to play casual games like Angry Birds. A full version of Angry Birds comes free with the purchase of the Roku 2 XS model. A variety of games are also available in the Channel Store for a nominal, one-time fee.
  
  
• What do I need to set Roku up?
  Roku uses the Internet to deliver streaming entertainment to your TV, so you'll need high-speed Internet service for the best experience. To see what your network speed is at home, go to http://www.speedtest.net on your computer and hit the “Begin Test” button—a quick test will run that measures your download speed in “Mbps” (megabits per second). Generally we recommend a network speed of at least 1.2 Mbps, but to view live events, like Major League Baseball games, you’ll want at least 3 Mbps. For HD viewing, we recommend 5 Mbps.
  
  Most of our customers connect their Roku players to a wireless network at home, using a wireless router. Simple instructions on-screen guide you through the one-time setup process. You can also connect models with an Ethernet port to your router using an Ethernet cable.
  
  The cable you need to connect Roku to most television sets is included in the box. However, if you want to watch in high-definition, you'll need an HDMI cable.
  
  
• What channels are currently available?
  Roku is constantly adding new channels to entertain and delight you. Right now, a few of our channel partners include: Netflix and Crackle for films, Facebook and Flickr for photos, Rdio for music, Angry Birds and PAC-MAN for gaming, UFC and MLB for sports plus many more.
  
  
• Can I find Roku in a local retail store?
  Roku players are currently sold directly through Amazon. We will be coming soon to a wide variety of local retailers in the United Kingdom.