Roku - BrightSign Support

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BrightSign Support

		Software Downloads

		Frequently Asked Questions

		Troubleshooting

		User Guides/Instructions

		Forums

		Warranty/Return Policy

		Contact Roku Support

Software Announcements

Visit the Software Downloads page to learn more and download the software releases described below.

HD2000 v1.3 Software

BrightSign HD2000 v1.3 software offers new features of:
- Simultaneous playback of multiple media files such as a video or slideshow along with one or more audio files
- New CSV commands for adjusting volume, setting audio outputs, millisecond timeout and more
- Ability to save registry/usage data statistics to flash media
- Support for JPEG image format, WAV audio format and 1280x768 VGA resolution

HD600 v1.1 Software

The HD600 v1.1 software release offers playlist support, custom bootup logos, additional audio and video controls, and much more.

BrightSign Support Resources

The User Guides/Instructions section gives you access to all of our product documentation including the HD600 user guide, HD2000 user guide, hardware guides, object reference manuals, and more.
The Software Downloads section provides links to access software updates, release notes, demos and more.
Frequently Asked Questions quickly gets you the help you need online.
Troubleshooting helps you learn how to solve common issues.
Forums provide support from our user community.
Visit our Warranty/Return Policy section for more information on guaranteed products.
To get personal support, please visit the Contact Us section.